Happiness REALLY is...

...after waiting on hold for over 15 minutes with the UWMC regarding the ultra-stupid and -worrying $758 charge, speaking to a real live person named Josie. Having Josie tell me that I need to fax her statements from the insurance (which I have kept) saying they weren't going to pay the bill because they needed it itemized. Hearing Josie tell me that, because these statements prove that the insurance company received a bill in a timely fashion, the insurance is obligated to pay. Hearing Josie THEN say that if the insurance company refused to pay, I still wouldn't be liable for the bill because the hospital and the insurance company have a contract with each other and will work it out amongst themselves.

So...giddy...with...love...for...JOSIE. Note to self: put Josie on list of possible girl name choices.